Welcome to RapidSeedbox!
We're so excited that you've chosen us to be the next stop on your seedbox journey 🚀
Below, we've put together what we think are some of the most commonly asked questions and some of the more helpful tips we have!
Common Issues & Solutions
Issue:
Why is my seedbox down/offline?
Solution:
If you think your seedbox is offline, there could be a few different reasons for this--
The most commonly used solution for issues like these is ensuring your seedbox firmware is up-to-date.
Another common issue is resources. If you're downloading or uploading a large number of files at one time, this may cause your seedbox to become unresponsive.
Check out this article for more "Why is my seedbox down/offline" help
Issue:
I'm getting an error when trying to access my service URLs from my Client Area!
Solution:
Update your Seedbox OS first, as outlined here!
You can check the status of your running services with the "Control Panel" inside your Client Area.
Inside will be a list of your running services, and you'll want to ensure that the service you wish to access is running.
Advanced Users:
Log into your seedbox with SSH and run:
sudo seedbox-cp
If you have followed the steps to update seedbox OS and One-Click apps and cannot access your service URLs from your Client Area, please open a chat window and ask a representative to run an easy-ssl update to your seedbox.
Advanced Users:
Log into your seedbox and run:
sudo easy-ssl -f
Issue:
My password isn't working...help!
Solution:
Sometimes, when installing a new One-Click-App, your password won't sync. If the default password from your Client Area is not working for you, try using--
ChangeMe
If you want to change your password to the default shown on your Client Area, you can do so by selecting Reset next to the service you wish to change and selecting "Reset All."
Advanced Users:
Log into your seedbox via SSH and run:
changeseedboxpass
Follow this guide for more information!
Issue:
My seedbox is slow!
Solution:
If you're experiencing a slower-than-usual seedbox, please follow the steps to ensure you're running the latest firmware updates.
Next, we can install Libre Speed on your seedbox to determine your connection speed directly to your seedbox.
As a good measure, reboot your local PC, modem, and router to ensure the healthiest connection possible.
Still can't figure it out after following these steps? Ask a rep to help you 🚀
Issue:
I can't access my services on my Lean Seedbox!
Solution:
Sometimes users face issues when accessing the download client from their Client Area. The first step to fixing this issue is to head to your Dashboard and ensure that the service is active and running.
If you're unable to access your Dashboard or can access your Dashboard but cannot determine if your service is enabled or not-- reach out to our Technical Support staff, and we'll assist you!
Quick Tips
RSB-Dashboard
One of the best tools available to users is the Dashboard. Located inside your Client Area, Dashboard provides a way for users to quickly look at usage statistics and promptly access all installed services.
ThinLinc Remote Desktop
We highly recommend users who require remote desktop access use ThinLinc Remote Desktop. With no additional installation or setup required, ThinLinc Remote Desktop runs inside your web browser directly from your home computer.
Speed tests:
Running a speed test on a RapidSeedbox server is easier than ever using Libre Speed
rClone Brower and rClone WebUI
If you're looking for a quick and easy tool for creating mount points between your seedbox and a remote device rClone provides an easy-to-use interface for both CLI and GUI lovers!
Deluge vs ruTorrent
The choice of a torrent client can be a tough call for some users. While some prefer to download only a few items at once, others prefer to pack their seedbox with thousands of torrents. When choosing which torrent client is right for you, ask yourself how much activity you'll need.
High Activity (Thousands of torrents at once)
Written in c++, ruTorrent is our choice for users who wish to download as many torrents as possible.
Regular Activity (Up to 100 torrents)
We highly recommend that users try using Deluge for 100 torrents or less when using their seedbox.
I don't know what to do next...
If you need assistance, let us know by opening a chat in the bottom-right corner of your screen. We're here to help 😄