Near the end of your service due date our system will issue an invoice. A day or two later it will also try to capture payment on any method you saved before like Credit Card or PayPal. Sometimes for whatever reason automatic payment can fail. It can be expired credit card, insufficient funds, intermittent network errors etc. When it happens our system will send you an e-mail about it.

Don't worry, you can retry the to make the payment by following these steps. Please note if for whatever reasons you cannot complete these steps and your service is already suspended please contact support immediately. We can work something out.

Open your browser go to https://members.rapidseedbox.com . Type your email address and password of your Rapidseedbox Account.

Immediately on the first page after login you will be presented with list of your services with and invoices. Unpaid invoices will be listed above paid ones so you can easily find them. Click on it.

You will be redirected to invoice details page. From the top right drop down you can choose the same payment method e.g "Credit Card". Alternatively you can choose other payment method like "Paypal" or "Bitcoin". Please note that available payment methods also depend on the type of service you have. Click "Pay Now" to continue.

While you may have entered this previously, for security reasons every credit card detail is only valid for specific payment processor. You will be asked to reenter it again.

After that our system will save the Credit Card or Paypal details for future service automatic payment. And also charge your card for the amount due.

Of course, as always, if you have any issue you can contact us. Either using the chat button on lower right or send us email ([email protected])