What is sFTP?

SFTP (secure FTP) connection represents a secure way to download/upload your files from a Seedbox using an encrypted/secure FTP connection on port 2222 on our new templates and on port 22 on old ones.

In this quick guide, we’ll team you how to log into your Seedbox securely and transfer files using sFTP protocol

NOTICE: sFTP protocol is NOT available on our BRISK plan, since it also does not provide ssh connection - needed for sFTP to work.

Different platforms

We strongly recommend Filezilla as your default client for sFTP and FTP connections.

Why? Because Filezilla is supported on every operating system (Windows, Linux, OSX)

Procedure for logging is the same on every platform so just follow the steps bellow no matter what platform you are using.

Download and Configure

Download FileZilla FTP client for the platform that you are using:


FileZilla Win 64bit version.

FileZilla Win 32bit version.


FileZilla Linux 32bit version.

FileZilla Linux 64bit version.


FileZilla Mac OS X version.

In the File menu choose “Site Manager…” (CTRL +S)

Add New Connection/Site

Click on “New Site” button and type in a descriptive site name (in this example “IT Docs” is used)

  • Type your IP address in Host.

  • Type the number of Port you are using.

  • Choose SFTP – SSH File Transfer Protocol as your Protocol.

  • Pick Ask for password on Logon type

  • Type your FTP account username in the user field.

  • Click on the “Connect” button to test your new connection.

  • Type in your password and click OK.

Tip: while typing your account password you may have the ability to remember your password for this and future sessions. We invite you to do that.

Trusting the host

While connecting to a new host for the first time, or if you change the hostname, you will receive the following notification:

Click OK to start your sFTP connection and have the ability to upload and download files.

I don't know what to do next...

If you need any assistance, let us know by opening a chat in the lower right hand corner of your screen. We're here to help 😄

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